Michigan AG Called on Utilities to Credit Customers after Power Outages during Severe Weather

FEBRUARY 27, 2023

Michigan Attorney General Dana Nessel called on DTE Energy and Consumers Energy, two Michigan utilities, to issue credits to customers affected by power outages during an ice storm. AG Nessel pointed to the Michigan Public Service Commission’s March 2022 determination that ratepayers have a right to a reliable grid, arguing that the utilities should have been prepared for such weather, but “failed to adequately invest in their own infrastructure…choosing instead to leave ratepayers in the dark.” AG Nessel also urged the Commission to reconsider her 2021 recommendations in this area, and expressed her commitment to establishing legislation that will protect customers affected by power outages.